Bharat Self Drive — Privacy Policy

When you apply for or maintain an account with Bharat Car, we collect certain personally identifiable information (“Personal Information”), such as: your name, age, gender, photograph, contact preferences telephone number, mailing address, including but not limited to permanent and current residential addresses, e-mail address, financial information, internet protocol address, history of your transactions ( booking and payment history), any other items of sensitive personal data or information, as such term is defined under the Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Data Of Information) Rules, 2011 enacted under the Information Technology Act, 2000, identification code of your communication device which you use to access the Website, any other information that you provide during your registration, use of availing of services via Website and other relevant documents viz; driving license and additional address cum identity proofs, as prescribed under the Membership Agreement of Bharat Car. By providing information to create a user account or complete your user profile, you expressly and voluntarily accept this Policy and you shall be deemed to have voluntarily consented to authenticate Yourself with a government issued photo identity document which also contains your address, other than driver’s licence, (hereafter “Government-issued ID”) and hereby give your voluntary consent for seeding identification details as provided in Government-issued ID to all Membership requirements and to provide your identity information for authentication for the purpose of availing of the Services and to enforce any breach committed by you of the Memberships Agreement through police, government/enforcement authority or court of law.

In pursuit of excellence in the services offered few other personal information that we collect includes the following:

you have the right to request to Bharat Car to discontinue the use of your personal information. To withdraw your consent to our collection and processing of your information in future, you may do so by closing your account. However, the registered mobile number and transactional details shall be collected and stored in an anonymized manner data for accounting and security purposes. Should you choose to sign up your account using the existing number in our database, first time user (“FTU”) discount benefits shall not be applicable to YOU and/or on YOUR account. Please note that in case there is an outstanding payable at your end or if there is an ongoing/upcoming booking or listing on Bharat Car Platform made by you, to withdraw your consent or seek deletion of data collected or being processed by us you shall have to clear the payables or complete/cancel the booking/listing (as the case maybe).

As you access and use our services we collect information such as, but not limited to – phone number, email address, device make-details and IP address. we may disclose to third party services like Get Simpl certain information to ensure fraud prevention and PayLater check out experience. The information may also be disclosed to third party vendors like call centers and customer care vendors for the purpose of carrying out services as provided by Bharat Car. Please refer to the third party privacy policy for more details.

we also collect non-personal information – data in a form that does not permit direct association with any specific individual, including browser you use, usage details and identifying technologies. we may use, transfer, collect and disclose non-personal information for any purpose. If we do combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined.

Third-party ad servers or ad networks may serve advertisements on the Website. These third-party ad servers or ad networks may automatically receive your internet protocol address, when they serve ads to your Internet browser. They may also use other technologies (such as cookies, JavaScript, or web beacons) to measure the effectiveness of their advertisements and to personalize the advertising content. However, please note that if an advertiser asks Bharat Car to show an advertisement to a certain audience and you respond to that advertisement, the advertiser or ad-server may conclude that you fit the description of the audience they are trying to reach. Bharat Car’S Policy does not apply to, and we cannot control the activities of, third-party advertisers.

we use various technologies, including “cookies”, to collect non-identifiable information. A cookie is a piece of data that any website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. To enhance our Service, some Bharat Car pages use cookies, sent by Bharat Car or its third party vendors, or other technologies. you may control the effect of cookies through your browser settings, however some features of Bharat Car’s Service may not work properly if your use of cookies is disabled.

we may also use Web beacon or other technologies, often in conjunction with cookies, to enhance our Service on a number of pages of Bharat Car’s Website. A non-identifiable notice of a visitor’s visit to a page on Bharat Car’s site is generated and recorded, and which may be processed by us or by our suppliers. To disable some of these features, you may disable cookies in your web browser’s settings. Web beacon and other technologies will still detect visits to these pages, but the notices they generate are disregarded and cannot be associated with other non-identifiable cookie information.

Bharat Car only shares Personal Information with third parties in the following limited circumstances:

• ITo provide other businesses or persons for the purpose of processing personal information on our behalf. we require that these parties agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.
• IIwe have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request including to law enforcement and in response to a court order, (b) detect, prevent, or otherwise address fraud, technical or security issues, (c) enforce applicable terms and conditions of the Website including but not limited to Membership Agreement, Privacy Policy and Fees Policy, which may be further extended to investigation of potential violations thereof, or (d) protect against harm to the rights, safety or property of Bharat Car, its Users or the public as required or permitted by law.
• IIITo protect and recover Bharat Car’s assets viz; vehicles/ outstanding.

• IVTo protect Ourselves against third-party claims.
• Vwe reserve the right to transfer any/all personal information we have about you in the event that we sell or transfer all or a portion of our business or assets.
• VIwe partner with outside companies to provide you with additional services related to Bharat Car, such as ride-sharing, referral programmes or parking benefits. When you purchase, register, or otherwise express interest in a product or service offered by a third party through Bharat Car or sponsored on our Website, you consent to our sharing your personal information with those parties. Participation in rewards programs, discount offers, contests, or other programs that involve third parties, authorizes Bharat Car to share your personal information with those parties. A third party’s use of your information is bound by contracts and agreements between Bharat Car and the third party. we only share information reasonably needed to provide additional services, and such shared information may be bound by other privacy arrangements. By sharing this information, you agree that Bharat Car is not liable or responsible for the actions or inactions of third parties.
• VIIBharat Car may transfer/disclose/share information to those parties who support our business, such as providing technical infrastructure services, analysing how our services are used, measuring the effectiveness of advertisements, providing customer / buyer services, facilitating payments, or conducting academic research and surveys.

This Website may contain links to third-party websites, products, and services. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. we encourage you to learn about the privacy practices of those third parties. we cannot be responsible for these policies.

we take precautions – including administrative, technical and physical measures – to safeguard your personal information against loss, misuse or theft, as well as against destruction, alteration, disclosure and unauthorized access. For this purpose, Bharat Car adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems, where Bharat Car stores your Personal Information., provided that your right to claim damages shall be limited to the right to claim only statutory damages under Information Technology Act, 2000 and you hereby waive and release Bharat Car from any claim of damages under contract or under tort.

When you use our services or post on the Website, some of the Personal Information you share is visible to other users and can be read, collected, or used by them. you are responsible for such Personal Information you choose to submit in these instances. For example, if you list your name and email address on the Website, that information is public. Further, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

Bharat Car may share your Information with third parties under a confidentiality arrangement, which inter alia provides for that such third parties not disclosing the Information further unless such disclosure is for the purposes defined under the respective confidentiality arrangements. However, Bharat Car is not responsible for any breach of security or for any actions of any third parties that receive your Personal Information. Bharat Car is not liable for any loss or injury caused to you as a result of you providing your Personal Information to third party (including any third party websites, even if links to such third party websites are provided on the Website).

Notwithstanding anything contained in this Policy or elsewhere, Bharat Car shall not be held responsible for any loss, damage or misuse of your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).

A “Force Majeure Event” shall mean any event that is beyond the reasonable control of Bharat Car and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer, computer system or computer network, computer crashes, breach of security and encryption (provided beyond reasonable commercial control of Bharat Car), power or electricity failure or unavailability of adequate power or electricity.

While we will endeavour to take all reasonable and appropriate steps to keep secure any Personal Information which we hold about you and prevent unauthorized access, you acknowledge that the internet or computer networks are not fully secure and that we cannot provide any absolute assurance regarding the security of your Personal Information. Please exercise reasonable caution when determining what Personal Information you disclose via the Website.

you agree that all Personal Information shall be retained till such time required for the purpose or required under applicable law, whichever is later. Non-Personal Information will be retained indefinitely.

Please note that this Policy may change from time to time. we will post any Policy changes on the Website and without prior notice to you. Please review the Policy each time you use the Website. By your continued use of the Website, you impliedly consent to the terms of the revised/updated Policy, if any.

If you find any discrepancies or have any grievances in relation to the collection, storage, use, disclosure and transfer of your Personal Information under this Policy or any terms of Bharat Car’s Membership Agreement, Privacy Policy, Fees Policy etc. please reach out to our grievance officer at grievance.officer@bharatselfdrive.com.

While Bharat Car may retain any correspondence sent by you, it does not intend to collect or save any information from children 15 years of age and younger.

Bharat Car reserves the right to remove or edit content, refuse service, terminate accounts, or cancel plans or orders at its sole discretion.